Refund & Cancellation Policy
Refund & Cancellation Policy
Last Updated: June 22, 2025
Please read this policy carefully before completing your purchase. By purchasing any product or service from The Tax Fixer Solutions, you agree to the terms outlined below.
All Sales Are Final
Due to the digital nature of our products and services — including software access, onboarding, and training resources — all sales are final. We do not offer refunds once software access has been granted or onboarding has been initiated.
Cancellation of Monthly Support
Monthly support subscriptions ($49/month) may be cancelled at any time. Cancellations must be submitted in writing to info@taxfixersolutions.com at least five (5) business days before your next billing date to avoid being charged for the following month. No partial refunds are issued for unused portions of a billing period.
Exceptions
Refund requests may be considered on a case-by-case basis in the following circumstances:
- Duplicate charges due to a technical error
- Software access was never granted due to a system error on our end
To submit a refund request, contact us within seven (7) days of your purchase date at info@taxfixersolutions.com with your order details and reason for the request.
No Guarantee of Results
The Tax Fixer Solutions provides software access, training, education, and business support services. We do not guarantee income, clients, EFIN approval, tax preparation results, or business success. Individual results vary based on effort, experience, market conditions, and compliance with applicable laws and regulations.
Contact Us
If you have questions about this policy, please contact us:
- Email: info@taxfixersolutions.com
- Phone: 803-757-0469